Helping People on Their Path to Better Health
Reinventing Pharmacy, Creating Sustainable Solutions
Many patients today worry about whether they will have continued access to affordable and quality health care - given the increasing demand for services due to an aging population, longer lifespans, U.S. health care reform and the growing prevalence of chronic diseases. Their concern is a real one and is compounded by the shortage of primary care providers and the high costs of medications and health care services.
As a pharmacy innovation company, CVS Caremark is continuously developing new ways to lower costs and improve health outcomes. One solution, we believe, comes down to reinventing pharmacy in order to better serve patients beyond just filling prescriptions. We are focused on creating a place where patients can expect to receive expert care and counsel from pharmacists, and immediate and affordable access to nurse practitioners or physician assistants who can provide care for many of their basic health needs.
As we endeavor to reinvent pharmacy, we are focused on:
- Advancing people's understanding about the importance of medication adherence as a key driver of improved health outcomes, while helping people avoid risks associated with not taking medications as prescribed.
- Understanding the patient/pharmacist relationship, which is evolving as patients rely more on pharmacists to counsel them, not only on their medications but on other health care concerns, too.
- Providing patients with increased access to quality and affordable care through MinuteClinic®, our retail-based medical clinics.
- Offering free or affordable health services to those who are uninsured or underinsured.
- Ensuring the quality and safety of our products and dispensed medications.
- Inviting timely feedback from patients and customers so we can improve their experiences with CVS Caremark.
