How We're Responding to COVID-19

Mar 30, 2020 10:00 AM ET

HOW WE'RE RESPONDING TO COVID-19

Cox’s people, customers and the communities we serve continue to feel the negative impacts from COVID-19. We want you to know that we’re here to help. The health and safety of our employees and customers is our top priority. Here are a few ways we’ve responded so far: 

Our People

Our Cox Employee Relief Fund (CERF), which is funded by employees to help employees in a time of need, has expanded its scope to assist with unexpected financial hardships brought on by COVID-19.

In addition to supporting employees with increased food expenses and lost wages due to mandated curfews, lockdowns, layoffs or business closures, CERF will also help with travel and lodging for college-age children impacted by campus closings.

We’ve also expanded our healthcare benefits by including free and reduced cost access to virtual doctor visits and the ability to have prescriptions refilled early and delivered for free. Cox employees who can perform their jobs effectively from home are doing so at least until May 1, and all interviews for open positions are being conducted 100% virtually.

Our Customers

Our businesses are adjusting to safely serve our customers without disruption:

Our Communities

The James M. Cox Foundation is providing millions to purchase equipment to make COVID-19 diagnostic testing more readily available in our communities, while inside our customers’ homes, Cox Communications is helping families in need stay connected to the internet through our Connect2Compete program. We’ve fast-tracked qualifications and increased speeds for those who qualify.  

Our Purpose

At Cox, our Purpose is to Empower People Today to Build a Better Future for the Next Generation. This has never been more important than now. And our vision — our greatest people working together to solve the most pressing problems of the time — has never been more relevant.

To stay up to date with all we're doing during the COVID-19 pandemic, please see our dedicated page.