SVP NRG Stresses the Need to Build a Framework That Incentivizes Innovation
Every retail energy executive aspires to be in tune with the most innovative trends permeating the industry. Understanding that, Robert Gaudette, Senior Vice President with NRG Energy, offered a perspective on ‘the next big thing.’ Gaudette articulated the inflection point the industry is facing in relation to customer-facing power solutions during his remarks at a recent retail energy forum.
His belief is that retail energy companies know their customers, having worked for them for decades and developed an understanding of how their preferences and business goals have evolved. With that in mind, there are three main trends Gaudette sees emerging in the industry.