Virgil Miller, President, AFLAC Individual Insurance
What are some specific steps insurance providers can take to build better bridges to Black and Brown communities?
I think the first steps providers can take start with the composition of their workforce. You cannot advocate for diversity if you do not focus on diversity in your own house.
Aflac’s workforce is nearly 50% minority and 66% female. Our Board of Directors is 36% women and 36% minority, including two African Americans. Our president of Aflac U.S. and our General Counsel are African American women, as is our Senior Vice President of Brand and Creative Services, which is a primary conduit to the public through our advertising and brand standards.