Marks & Spencer Uses Mobile to Connect with Supply Chain Workers

Oct 27, 2014 11:15 AM ET
Labor Link mobile technology

Prove Your Purpose

In a world where there are almost as many cell phone subscriptions (6.8 billion) as there are people (7 billion), it's no surprise companies are looking to this technology to not only to reach consumers, but also stakeholders throughout their supply chain. Marks & Spencer is once again leading the way, connecting with more than 60,000 workers across 46 manufacturing locations.

Marks & Spencer has partnered with Labor Link to poll workers across its supply chain using mobile technology. The poll surveys workers in five countries on issues like workplace health and safety, worker retention and productivity. It also allows Marks & Spencer to gather information on more sensitive topics, such as working hours and supervisor communications.

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