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After nearly 40 years of service, Southwest Airlines continues to differentiate itself from other low fare carriers--offering a reliable product with exemplary Customer Service. Southwest is one of the most honored airlines in the world known for its commitment to the triple bottom line of Performance, People, and Planet. To read more about how Southwest is doing its part to be a good citizen, visit southwest.com/citizenship to read the One Report. Based in Dallas, Southwest currently operates more than 3,200 flights a day and has nearly 35,000 Employees systemwide.
Southwest Airlines Rehabilitation Therapy Module Takes Flight in St. Luke’s Community
Southwest Airlines has landed at St. Luke’s Community, a 2,200 square foot real-life therapy area at St. Luke’s Rehabilitation Institute dedicated to helping people recover after an injury or illness. A portion of a fuselage was retrofitted to be part of St. Luke’s therapy program, the region’s only level I trauma rehabilitation hospital.
“In the comfort of St. Luke’s Community, therapists coached me on how to board and exit the airplane, navigate the aisle, side step into and out of a seat and sit and stand,” said Lynda Housden, a St. Luke’s patient recovering from knee replacement and adjusting to a recent Multiple Sclerosis diagnosis. “I was so excited, and thrilled to know that the skills I learned in the Southwest Airlines airplane module would prepare me for my next business trip. I have all the confidence in the world.”
St. Luke’s Community is designed with the every day in mind – from the grocery store, bank, office and restaurant to the bus, car and airplane. With the guidance of physical, occupational and recreational therapists, patients practice getting in a car and putting on their seatbelt. Patients cross the street, navigate the curb and different surfaces; patients board a bus and now an airplane.
“Southwest Airlines’ contribution to St. Luke’s Community is helping patients regain confidence in their abilities to travel after an illness or injury,” said Nancy Webster, St. Luke’s therapy director. “Southwest is known for their commitment to the communities they serve and we are grateful for their support.”
“Southwest Airlines is proud to partner with St. Luke’s on this unique opportunity to create an airplane therapy module that will help patients return to their daily lives faster,” Southwest Airlines’ Spokane Station Manager J Evans said. “This is the first time Southwest has partnered with a hospital in this manner, and we look forward to learning how we can best serve our customers and continue offering our Legendary Customer Service.”
For more information about St. Luke’s Community and St. Luke’s, follow online and through social media:
St. Luke’s Community Photos: http://ow.ly/user/stlukesrehab
St. Luke’s website: www.st-lukes.org
St. Luke’s on Twitter: http://twitter.com/stlukesrehab
St. Luke’s on Facebook: https://www.facebook.com/stlukesrehab
St. Luke’s Community is a collaborative project, receiving generous support from employees, community members, past patient and businesses. Special thanks to St. Luke’s Community therapy module sponsors: Empire Lumber, Layman Law Firm, Red Lion Hotels Corporation, Spokane Transit Authority, Southwest Airlines, Tomato Street Italian Restaurant, Walgreens, Washington Trust Bank and Wendle Ford for helping bring the community to St. Luke’s patients. For more information on St. Luke’s Community and ways to support the project, please contact the INHS Foundation at (509) 473-6099 or visit www.st-lukes.org/community.