Enhanced care, expanded assistance program for customers experiencing payment challenges
CHARLOTTE, N.C., July 2, 2020 /3BL Media/ – Duke Energy and Piedmont Natural Gas today said they are adding steps to help customers who are suffering financial hardship as a result of the COVID-19 pandemic.
The additional steps build on the swift actions both service providers offered to help customers at the start of the response to the pandemic. Both suspended key credit processes, including disconnections for nonpayment, late payment fees and fees for credit card and other payments.
CINCINNATI, July 1, 2020 /3BL Media/ – Duke Energy, through its foundation, is partnering with the Cincinnati USA Regional Chamber and the Northern Kentucky Chamber to provide financial assistance to local women-, veteran- and minority-owned small businesses impacted by the coronavirus.
Each chamber will receive $75,000 from Duke Energy to be distributed to qualified small businesses.
PLAINFIELD, Ind., June 19, 2020 /3BL Media/ – A new Duke Energy solar power plant in West Lafayette, Ind., which provides clean, renewable electric energy, also now helps renew and increase populations of so-called “pollinator species” important to the growth and reproduction of flowers and food plants.
Crisis Assistance Ministry wants Mecklenburg County, N.C., residents to apply for extra federal funding available through June 26
Carol Hardison wants people in need to know they don’t have to wait to get help paying utility bills.
Hardison’s agency, Crisis Assistance Ministry, has an extra $1.2 million in special federal funding to help Mecklenburg County, N.C., residents pay their utility bills through June 26. An applicant does not need to have a disconnect notice to receive assistance as they normally would.
With researchers and tech developers, Duke Energy helps develop the Bat Deterrent System
Editor’s note: This story and photos were captured before the pandemic. Duke Energy crews are following stringent measures – including wearing masks and social distancing – to work safely while they perform essential work to keep the lights on. You can learn more about how we’re working safely during the pandemic here.
Find games, puzzles, lesson plans and more from Duke Energy
You flip the light switch and, like magic, your lights come on and the ceiling fan starts to spin. But, it’s not magic – it’s a complex system of power plants, people and technology that runs every day to make sure we have reliable electricity. Duke Energy has some resources for students of all ages to learn about the magic behind the light switch.