TOPIC: Technology and Process Improvement— Looking into the Future
Plenary Session 9 at Healthcare Management Forum: Process Improvement and Operational Excellence
WHEN: Tuesday, April 5 2011 at 10:45 a.m
Priority Code: 3BL1
William Trafford, Senior Vice-President, Corporate Merger and Information Technology, Alberta Health Services
Myrna Francis, Vice-President, Global Healthcare Sector, CGI
Which comes first—process improvement or behavioural change? Does technology adoption dictate the benefits? What are the future uses of automation for healthcare in Canada? What can healthcare leaders learn from mhealth adoption in emerging countries like Uganda, Kenya, and Afghanistan? If it works there, why can’t we make it work here?
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