Customers who receive HEAP also qualify for a National Grid discount rate
SYRACUSE, N.Y., June 17, 2020 /3BL Media/ – National Grid reminds customers that applications are still being accepted for the federally funded Home Energy Assistance Program and the Emergency HEAP program through June 30, 2020, while funds are available. The programs have been extended to assist customers who are struggling to pay their energy bills during the COVID-19 pandemic.
WALTHAM, MA, May 14, 2020 /3BL Media/ – National Grid has been ranked as one of the top utilities for diversity and inclusion by DiversityInc. This marks the second time National Grid has earned this distinction as one of only six utility honorees. For the first time, National Grid has also been named a top company for LGBT employees as part of the ranking.
Imposters call customers, demand immediate payment, threaten to shut off service
May 5, 2020 /3BL Media/ - National Grid is warning customers to beware of a new phone scam where imposters are demanding immediate bill payment and threatening service disconnection. This latest scam, which is targeting customers already facing hardships due to COVID-19, involves callers who pretend to be National Grid representatives. They tell customers that unless payment is made within 30 minutes, their power will be shut off. The customer is then directed to call, “the direct billing department to make a payment and avoid power disconnection.”
Prairie Wolf Solar Project poised to be one of the largest solar developments east of the Mississippi and one of the largest single project VPPAs in the country
April 22, 2020 /3BL Media/ - Geronimo Energy (Geronimo), a National Grid company, and Cargill announced today the execution of a Virtual Power Purchase Agreement (VPPA) for the Prairie Wolf Solar Project (Prairie Wolf) in Coles County, Illinois.
Company will delay approved April 1 bill increase to lessen economic impact of coronavirus
WALTHAM, Mass., March 24, 2020 /3BL Media/ - National Grid has taken another step to reduce the coronavirus’ financial strain and economic uncertainty on upstate New York customers by deferring a bill increase that was scheduled to take effect April 1. The company has asked New York regulators for permission to postpone the previously approved gas and electricity delivery price increases in recognition of the unprecedented hardships the COVID-19 outbreak continues to bring to families across the region.
Company deploys comprehensive pandemic response plan, continues to closely monitor outbreak
WALTHAM, Mass., March 13, 2020 /3BL Media/ - National Grid has temporarily suspended collections-related activities, including service disconnections, to lessen any financial hardship the COVID-19 pandemic may have on our customers. The decision is part of the company’s pandemic preparedness plan, which is designed to mitigate the impact the virus has on our customers, our workforce and our ability to deliver safe, reliable electricity and natural gas to our customers.
The Smart Energy Consumer Collaborative honors company with customer engagement award
WALTHAM, Mass., January 28, 2020 /3BL Media/ – National Grid has been recognized for its innovative online marketplace that simplifies the process of installing solar energy for its customers by the Smart Energy Consumer Collaborative (SECC). In 2016, National Grid collaborated with EnergySage, a company that matches solar customers with qualified installers, to create a utility-sponsored, first-of-its-kind online solar marketplace for customers in Rhode Island.
The Human Rights Campaign Foundation and Forbes honor company with diversity awards
WALTHAM, Mass., January 22, 2020 /3BL Media/– National Grid won two awards recognizing the company’s inclusion & diversity efforts in the workplace. The Human Rights Campaign Foundation designated National Grid as a “Best Place to Work for LGBTQ Equality” in their 2020 Corporate Equality Index, and gave the company a score of 100 points (out of 100). The Index evaluates workforce protections, inclusive benefits, inclusive culture, and corporate social responsibility.