By Tamika Cody, Managing Editor, Best Practices, DiversityInc.
How do you bridge the communications gap between Millennials, Gen X-ers and Baby Boomers?
Kim Manigault, CFO of KeyBank’s technology and operations division, recently created a feedback program to help the three generations come together. The program, Straight Talk, encourages constructive observation instead of complaints.
Manigault explained that the goal is to get the three groups to see that they all are actually asking for the same things.