I couldn’t be a successful Cisco leader if I didn’t focus on delivering the best possible business outcomes to our customers. At Cisco, we are committed to delivering customer and shareholder value through world-class products, services and support. But the other side of this commitment is that the quality of our service depends on the quality and focus of our people. We all go through changes in our lives that demand extra time and attention. I believe that the better we support our employees through those changes, the better they’ll be able to serve our customers.