The Royal Bank Of Canada's Insight Profile - Sustainable Performance Leaders

Royal Bank of Canada (RBC) is a diversified financial services company. It provides personal and commercial banking, wealth management services, insurance, corporate and investment banking, and transaction processing services on a global basis. The Company operates through five business segments: Canadian Banking, Wealth Management, Insurance, International Banking and Capital Markets. In August 2008, the Company completed the acquisition of Richardson Barr & Co., an energy advisory firm specializing in acquisitions and divestitures in the exploration and production sector. In June 2008, RBC completed the acquisition of the RBTT Financial Group and Baker Watts, Incorporated (FBW). FBW is a full-service, broker-dealer with 42 branch offices in eight states and the District of Columbia. In May 2008, the Company completed the acquisition of Phillips, Hager & North Investment Management Ltd.

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	Waste Total Non-Hazardous Waste Hazardous Waste Effluents Discharged Waste Recycling Ratio Total CO2 Equivalents Emissions Direct CO2 Equivalents Emissions Indirect CO2 Equivalents Emissions Scope 3 CO2 Equivalents Emissions Emissions of Ozone Depleting Substances Nox Emissions Sox Emissions VOC Emissions ISO 14000 Environmental Management System Certified Percent Commercial Risk and Opportunities Due to Climate Change Environmental Fines Environmental Investments Initiative Environmental Expenditures


	Energy Use Total Direct Energy Use Indirect Energy Use Electricity Purchased Renewable Energy Use Water Use Total Fresh Water Use Total Water Recycled Environmental Partnerships


	Customer Health and Safety Tools Quality Tools Responsible R&D Responsible Marketing Product Access Product Quality and Responsibility Internal Audits Product and Services Fines


	Good Citizen Policy Critical countries Indirect Economic Impact Good Citizen Statement Stakeholder Dialogue Commitment Business Ethics Commitment Good Citizen Tools Suppliers or Contractors Indirect Economic Impact Tools Fair Competition Bribery and Corruption Political Contribution Business Ethics Tools Community Reputation Progress Surveys Cash Donations Lobbying and Political Donations Indigenous Rights Policy Suppliers or Contractors, Local Based Stakeholder Engagement Policy Stakeholder Engagement Process


	Child Labour Policy Forced Labour Policy Supply Chain Human Rights Policy Human Rights Policy Freedom of Association Child Labour Tools Forced Labour Tools Supply Chain Human Rights Tools Human Rights Improvement Tools Human Rights Internal Audit Human Rights Breaches Contractor Human Rights Breaches Contractor


	Diversity and Opportunity Statement Diversity and Opportunity Improvement Tools Women Employees Women Managers Diversity and Opportunity Awards Diversity and Opportunity, Local Hiring Diversity and Opportunity, Remuneration Diversity and Opportunity, Remuneration


	Generous Fringe Benefits Turnover of Employees Net employment creation


	Total Injury Rate Employee Fatalities Contractor Fatalities Lost Time Injury Rate: Employees and Contractors Lost Time Injury Rate: Employees Only


	Training and Career Development Improvement Tools Training and Career Development Progress Surveys University Donations Scholarships Employee Training Hours


	Nomination Policy CSR Policy Corporate Governance Policy Effective Board Policy Audit Regulations Nomination Regulations Compensation Regulations Corporate Governance Committee Corporate Governance Regulations Board Functions and Committees Improvement Tools Audit Process Nomination Process Compensation Process CSR Process Corporate Governance Process Effective Board Process Board Member Corporate Governance Training CSR Committee


	Gender Balanced Board Structure Improvement Tools Size Independence Culture Experience Balanced Board Percentage Experienced Board Members Percentage Non-Executive Board Members Percentage of Independent Board Members


	Performance Oriented Compensation Extra-Financial Performance Oriented Compensation Performance Oriented Compensation Extra-Financial Performance Oriented Compensation


	Integrated Strategy Extra-Financial Transparency Integrated Strategy Extra-Financial Transparency Sustainable Development Integrated Vision and Strategy Challenges Global Company UN Global Compact Signatory-Years CSR/Sustainability Report-Years Published CSR/Sustainability Report GRI Reporting Guidelines CSR/Sustainability Report Global Activities CSR/Sustainability External Audit CSR/Sustainability External Data Audit Vision/Strategy GRI Report


	Shareholder Rights Equal Voting Rights Proposal Right Voting Procedure Shareholder Rights Governance Report-Years Published

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