Profile

Getting Started

 **New Quarterly Results released**

Q1 2009 CSR performance Highlights

Highlights from Timberland's Q1 2009 CSR performance are as follows, organized by Timberland Four CSR Pillars: energy, product, workplace, and service. Stakeholder engagement is central to the development of CSR at Timberland so we disclose our quarterly metrics online through this web 2.0 platform. Click on the reports at right, and join the discussion!

Energy

• We achieved continued greenhouse gas emissions reductions due to less air travel and a conversion of our Danville distribution center to renewable electricity.
• We continue to report supply chain emissions in our effort to address the largest part of our carbon footprint. We are refining our data collection from factories and will report emissions related to Timberland-only products later in 2009. Establishing a baseline for Timberland-related emissions will allow us to work more effectively with factories on carbon management.

PRODUCT

• The growth in our Earthkeepers^TM product line has resulted in our apparel team and licensees greatly exceeding our organic cotton procurement target. This reduces our dependence on conventional cotton, which is grown with harmful pesticides and herbicides.
• We are now reporting our consumption of volatile organic compounds (VOCs), which is a more holistic measure of hazardous chemical consumption than our previous water based adhesive metric. Tracking this metric will allow us to better manage the chemicals in our footwear supply chain. 

WORKPLACE

• We continue to see factories that are continued business partners benefit from our assessment, remediation and training, as evidenced by 78% of continued business partners improving their scores and the total percentage of High Priority factories decreasing to 31% this quarter. 
• We are also seeing positive progress results as a result of sourcing changes: 18 out of 35 (52%) of factories that were dropped were High Priority, and 10 of 15 (67%) of the new suppliers scored Acceptable or better.

SERVICE

• A focused effort to drive service among retail employees (particularly in the U.S., UK, and Italy) significantly increased hours between Q1 2008 and Q1 2009.  This focused effort aimed to take advantage of the fact that retail staff have slightly more availability and flexibility in their schedules during Q1 than they do at other times of the year. 
• The increase in our Benefit Utilization Rate from 16% at this time last year to 28% in Q1 2009 indicates that we engaged more employees in service.
• We altered our 2010 service targets to more accurately reflect the current headcount and capacity of our employees to serve.