Igniting an Innovation Culture

Apr 14, 2021 8:15 AM ET
Article

It’s probably happened to us all. We’re given directions to a friend or colleague’s home in a remote area, and try as we might, we can’t find the location on our maps or apps.

For most of us, it’s an occasional annoyance. But for frontline CLP employees performing routine meter reading services everyday, confusing street numbers and vague addresses could cost them a huge amount of time and effort.

A solution is now at hand, and innovation is the key. In January 2020, CLP employees took the initiative and used the company’s Microsoft PowerApps software to develop Meter GPS Assistance – a new, simple, easy-to-operate app with zero development cost that allows frontline colleagues to obtain and record the precise GPS address of each meter...

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