Whole Brain Thinking: Skills Sets for the New Conceptual Age

Apr 8, 2015 1:30 PM ET

Mark Bickford

President, Business & Industry Solutions, Sodexo

History teaches us a great deal about building a workforce that can get the job done.

As civilization progressed from the agricultural age to the industrial age to the information age, the modern workforce evolved from farmer to factory worker to knowledge worker. Over time, our focus shifted from produce to production to productivity. Today, we are moving from the information age into a service-based economy, and a whole new set of competencies are required, including the integration of soft skills with design thinking.

Throughout every era, the ability to innovate is the common thread driving transformational growth. But how can we measure or predict a person’s ability to innovate and create new solutions?

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