Industry ranking reflects customers' view of service, product, brand
CHARLOTTE, N.C., February 21, 2018 /3BL Media/ -- Piedmont Natural Gas has been designated a 2017 Utility Customer Champion, according to a report based on surveys of more than 50,000 customers of the nation's 130 largest utilities.
Piedmont's score on the index was high enough to place it fourth among all utilities – natural gas and electric – nationwide.
Drones are able to traverse mountains and ravines not accessible by foot
More than 220 Duke Energy workers have been working to restore power in Puerto Rico since January, and they have found a new way to string lines and navigate the challenging mountain terrain: drones.
Workers are scouring the island for broken poles and downed power lines that, in some places, are buried under five months’ worth of overgrown vegetation after Hurricane Maria left the electrical system in pieces in October.
Duke Energy’s Ryan Mosier joins workers getting the lights back on after Hurricane Maria
Editor's note: Duke Energy spokesperson Ryan Mosier gives an inside look at restoration efforts in Puerto Rico. He is stationed with about 220 other Duke Energy workers who went to the island on Jan. 14 to restore power following Hurricane Maria in October. Learn more about the effort here.
Florida lineman met couple after Hurricane Irma knocked out their power and he never forgot them
For Duke Energy lineman apprentice Shawn Tillis, rest and normalcy have erased the exhaustion of restoring power after Hurricane Irma drenched and devastated much of Florida five months ago. But one memory remains strong.
When Tillis thinks about Hurricane Irma, he remembers Mary Schwartz, a woman with an “angelic face.”
Mary Schwartz and her husband, Larry, both in their 90s, live in a modest house along the Rainbow River in Dunnellon, Fla. Larry Schwartz takes care of his wife of more than 70 years. She is confined to an electric bed.
When Armando Ortiz flew to Puerto Rico three weeks after Hurricane Maria slammed ashore, he wept to see his ravaged homeland.
Now four months later, he is back, this time with other Duke Energy employees helping to restore power.
“It’s incredible, first of all, to me as a Duke employee to come to work in my home,” said Ortiz, 57, an equipment operator based in Clearwater, Fla. “It’s very exciting to help my fellow Puerto Ricans, my family and friends. I feel honored to be here. More than that, I feel a duty."
Duke Energy is proud to be named to Forbes’ Best Employers for Diversity, one of only eight utilities to make the list. We serve increasingly diverse communities in an increasingly complex world. That is why diversity and inclusion are central to both our work today and our vision for the future. At Duke Energy, we are firmly committed to providing an inclusive environment where we value and respect everyone, listen to a variety of perspectives and enable employees to reach their full potential.